Frequently Asked Questions
Answers to the questions we hear most often. Still need help? Reach out through our contact form.
How long will it take to receive my order?
Most apparel and printed items are made to order and ship within 5–10 business days. Jewelry, home goods, and accessories typically ship within 3–5 business days. You will receive a tracking email as soon as your order is on its way.
Do you offer free shipping?
Yes! Orders over $75 ship free within the United States. Standard shipping rates apply to orders below $75.
What is your return policy?
We accept returns within 14 days of delivery on unused, unworn items in original packaging. Because many of our products are made to order, custom or personalized items are final sale. Please see our Shipping & Returns page for full details.
Can I track my order?
Absolutely. Once your order ships, you will receive an email with a tracking number. You can also view your order history and tracking in your account dashboard.
What if my item arrives damaged or incorrect?
We are so sorry if that happens! Please contact us through the contact form on our website within 7 days of delivery with a photo of the issue, and we will make it right with a replacement or refund.
Do you ship internationally?
At this time we ship within the United States.
How do I care for my jewelry?
To keep your pieces looking beautiful, avoid contact with water, lotions, and perfumes. Store jewelry in a dry place and clean gently with a soft cloth when needed.
How do I join the affiliate program?
Visit our Affiliate Program page to sign up. Approved affiliates receive a unique referral link and earn commission on qualifying purchases made through their link.
How can I contact you?
You can reach us anytime through the contact form on our website. We typically respond within 1–2 business days.